Process for requesting information

When an informal request for information is denied, you may submit a request for information under the FIPPA.  You may also request to view or change your personal information.  Before making a request, please consult the DRDH Directory of Records/Personal Information.  This will help you clearly identify the records that you are looking for and may assist you in defining parameters for your request.

Requests must be submitted in writing.  You are encouraged to use the DRDH Freedom of Information Request Form (link below). 

A FIPPA request must include:

1.  A detailed description of the records that you seek

2.  Reference to FIPPA

3.  Mandatory $5.00 non-refundable application fee - payment must be made with the request by cheque, money order or cash.

4.  Once a request is accepted, other fees may be applied.

Requests will not be accepted by e-mail, as every request must be accompanied by the $5.00 fee.

Freedom of Information Request Form

Send your request to:

Information and Privacy Office

Deep River and District Hospital

117 Banting Road

Deep River ON K0J 1P0

When a request is received, the Information and Privacy Office may contact you to clarify your request if you did not provide sufficient detail to enable our Office to identify the record(s) requested.  The Hospital must respond to your request within 30 days.  The legislation allows for extensions to this timeframe which may be applied if required.  Before you view or request record(s) you must pay the applicable fees (see fee schedule below).

Freedom of Information Fee Schedule

Appeal process

You have the right to appeal any Hospital decision regarding access of correction to the Ontario Information and Privacy Commissioner within 30 days.  Your appeal should be sent to:

Ontario Information and Privacy Commissioner

2 Bloor Street East

Suite 1400

Toronto, Ontario  M4W 1A8

Your appeal letter should include the following:

1.  Your name, address and telephone number

2.  Your request number assigned to your request by DRDH

3.  A copy of your original request for information to DRDH

4.  The reason for your appeal.

The appeal must be accompanied by the appropriate fee.  Fees vary according to the nature of the request being appealed as follows:

1.  $25, if the person appealing has made a request for access to general records under subsection 24 (1) of the Act.

2.  $10, if the person appealing has made a request for access to personal information under subsection 48 (1) of the Act.

If you have any additional questions about the access or appeal process, please contact the DRDH Information and Privacy Office at 613-584-3333 ext. 150