Æ

Newsroom

Visitation Expanding for Hospital and Long-Term Care

21-7-2020

In compliance with provincial directives, a gradual, phased resumption of visitation is being continued at the Deep River and District Hospital and Four Seasons Lodge Long-Term Care. Visitors play an important role in the health and well-being of patients and residents, and the organization looks forward to expanding visitation, while maintaining health and safety.


Starting on Wednesday, July 22, the Four Seasons Lodge will allow for an increase in visitors permitted for outdoor visits to up to two visitors per resident. The previous guidelines for outdoor visits remain in place, which include requirements for COVID-19 screening, social distancing, masking, and more.


At this time, the addition of indoor visits may be also be coordinated, with up to two visitors per resident. Visits are still required to be scheduled to ensure appropriate physical distancing, staff support, and adequate time for disinfection of the visiting area. Those looking to arrange a visit at the Four Seasons Lodge, either outdoors or indoors, are asked to contact 613-584-3333 x 7305 or assistance@drdh.org and full visitor requirements will be provided.


In alignment with these changes in Long-Term Care, visitation is also being gradually opened for hospital in-patients. Starting on Wednesday, July 22, one indoor visit per patient per day may be coordinated. These visits are in addition to those for ALC patients and ‘care partners’, which were welcomed back at the end of June.

Rules for Visiting

  • All visitors must complete COVID-19 screening upon entry, and visitors who ‘fail’ the screening will be turned away.
  • All visitors must follow direction provided by the screening desk and staff.
  • All visitors must wear a mask that covers the nose, mouth, and chin for the full time of the visit, as well as additional PPE if required. Since masks will be worn for the full time of the visit, no eating or drinking is permitted.
  • All visitors wishing to drop-off food or beverages must bring them in sealed containers that can be disinfected at the screening desk.
  • All visitors must remain in the designated visiting area (i.e. patient or resident room) and are not permitted to use the patient / resident washroom.
  • All visitors must perform hand hygiene when entering and leaving the building, as well as entering and leaving the visiting area.
  • All visitors must maintain physical distance of 2 meters from others, including the patient / resident they are visiting (excluding ‘care partner’ visits).

 


Masks

  • Universal masking is in place at the organization.
  • Individuals are encouraged to wear their own mask from home that securely covers the nose, mouth, and chin and is in contact with the surrounding face without gaping.
  • Masks must be worn for the full time of the visit.

 


Visiting Hours
Deep River and District Hospital

  • Outdoor visits may take place between 1:30 – 2:00 pm or 4:00 – 4:30 pm. Outdoor visits at the Hospital must be scheduled by contacting 613-584-3333 x 7402 or assistance@drdh.org.
  • Indoor visits may take place between 10:00 – 11:30 am or 5:30 – 7:00 pm. Scheduling is not required for indoor visits, but each patient may only have one visitor per day.
Four Seasons Lodge
  • Indoor and outdoor visits may take place between 1:30 – 2:00 pm or 4:00 – 4:30 pm. Visits at the Four Seasons Lodge must be scheduled by contacting 613-584-3333 x 7305 or assistance@drdh.org.

 


Parking / Entrance

  • Any visitors coming to visit a patient are to enter through the Emergency Department entrance and screening station.
  • Any visitors coming to visit a resident are to enter through the Four Seasons Lodge entrance and screening station.
  • Paid parking is in effect, and individuals are to enter their licence plate number to pay for parking when they arrive at the parking kiosk located just inside the Emergency Department entrance.

 


We will continue to monitor the COVID-19 situation in our community and may adjust visiting policies as necessary to keep the safety of patients, residents, and staff at the forefront. At this time, ‘general’ visitation for Emergency Department patients or accompaniment for outpatient appointments remains restricted at the Deep River and District Hospital.


The organization would like to thank everyone for adhering to the strict public health and other safety precautions so that we may continue to support our patients and residents to be connected in-person with their loved ones during this challenging time.