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Newsroom

Changes to Visiting for Hospital and Long-Term Care

10-2-2021

With the lockdown and ‘stay at home’ order being lifted across Renfrew County today, changes are being made to visiting policies at the Deep River and District Hospital and Four Seasons Lodge Long-Term Care. Visitors play an important role in the health and well-being of patients and residents, and the organization looks forward to gradually increasing visitation once again, while maintaining health and safety.

Starting on Wednesday, February 10, the Four Seasons Lodge will allow both ‘essential caregivers’ and ‘general visitors’ to visit the Home. Each resident is able to designate two general visitors in addition to their essential caregivers. At this time, only one general visitor may visit per day, unless both general visitors come from the same household. Safety guidelines remain in place for visits with general visitors, which include active screening, masking, social distancing, and proof of a negative COVID-19 test within 14 days of each visit.

Those looking to arrange a visit at the Four Seasons Lodge are asked to contact 613-584-3333 x 7305 or assistance@drdh.org and full visitor requirements will be provided.

Starting on Wednesday, February 10, the Deep River and District Hospital will allow for both ‘essential care partners’ and ‘designated visitors’. Each in-patient or ALC patient is able to designate two visitors in addition to their essential care partners. At this time, only one designated visitor may visit per day, unless both designated visitors come from the same household. Safety guidelines remain in place for visits with designated visitors, which include active screening, masking, and social distancing. Proof of a negative COVID-19 test is not required for visitors to the Hospital.

Rules for Visiting

  • All visitors must complete COVID-19 screening upon entry, and visitors who ‘fail’ the screening will be turned away.
  • All visitors must follow direction provided by the screening desk and staff.
  • All visitors must wear a mask that covers the nose, mouth, and chin for the full time of the visit, as well as additional PPE if required. Since masks will be worn for the full time of the visit, no eating or drinking is permitted.
  • All visitors wishing to drop-off food or beverages must bring them in sealed containers that can be disinfected at the screening desk.
  • All visitors must remain in the designated visiting area (i.e. patient or resident room) and are not permitted to use the patient / resident washroom.
  • All visitors must perform hand hygiene when entering and leaving the building, as well as entering and leaving the visiting area.
  • All visitors must maintain physical distance of 6 feet from others, including the patient / resident they are visiting (excluding caregiver / care partner visits).

 

Masks
  • All persons in the building must wear a procedure mask.
  • Please arrive in your own mask that securely covers the nose, mouth, and chin and is in contact with the surrounding face without gaping. During the screening process, a procedure mask will be provided.
  • Masks must be worn for the full time of the visit.

 

Parking / Entrance
  • Any visitors coming to visit a patient or resident are to enter through the Emergency Department entrance and screening station.
  • Paid parking is in effect, and individuals are to enter their licence plate number to pay for parking when they arrive at the parking kiosk located just inside the Emergency Department entrance.

 

We will continue to monitor the COVID-19 situation in our community and may adjust visiting policies as necessary to keep the safety of patients, residents, and staff at the forefront. At this time, general visitation for Emergency Department patients or accompaniment for outpatient appointments remains restricted at the Deep River and District Hospital.

The Deep River and District Hospital and Four Seasons Lodge would like to thank everyone for maintaining diligence with public health measures and other safety precautions during this challenging time. The organization will continue to make every effort to support the safety and emotional wellbeing of patients and residents, and will share further updates as direction is received from the province.