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Feedback

We welcome your feedback. If you have had a great experience at our hospital and would like to recognize one of our staff members or volunteers, please share it with us. If you have a complaint or concern you would like to express, please share that with us too.


Click HERE to provide us with feedback

 

Post discharge follow-up calls

  • Post-discharge phone calls are made by a DRDH volunteer or healthcare professional to patients within 24-72 hours of discharge.
  • Questions include whether you felt that you were treated with respect and dignity, whether you were prepared for your discharge, and if you would recommend the organization to your family and friends.


Surveys

  • Our goal is to provide the best care possible, and we want to hear your feedback on how we are doing. Following your stay, you may receive a Patient Satisfaction survey from an independent research company called National Research Corporation Canada. Your response to our survey will help us to improve the care we provide. Your response is confidential and greatly appreciated.