At Deep River & District Health, our commitment to excellence extends beyond the delivery of care; it is grounded in a strong foundation of transparency, compliance, and continuous improvement.
As a trusted health partner in our community, we hold ourselves accountable to the highest standards of quality, safety, and governance.
Whether you’re a patient, resident, family member, or community partner, we believe you deserve to know how we are working every day to provide safe, high-quality care, as well as how we’re planning for an even better tomorrow.
Below, you’ll find a number of corporate accountability initiatives that illustrate how we’re doing and the areas where we are actively working to improve the quality of our care and services.
Accreditation
Deep River & District Health voluntarily participates in a national accreditation process through Accreditation Canada, reinforcing our dedication to accountability, excellence, and continuous quality improvement. Accreditation involves external surveyors assessing our performance against national standards of care, helping us understand where we are doing well and where we can do even better.
We are proud to have earned Accreditation with Exemplary Standing in our most recent survey, the highest distinction awarded by Accreditation Canada. This achievement reflects the efforts of our dedicated team and the strength of our commitment to safe, compassionate, and person-centred care.
Quality Improvement Plan
We are committed to continuously improving the quality of care we provide at Deep River & District Health, care that we would be proud to offer our own loved ones. Our Quality Improvement Plan (QIP) is a key tool in helping us achieve that goal. It outlines specific priorities, measurable targets, and strategies for improvement, offering a clear roadmap to guide our efforts.
Developed in alignment with provincial priorities and local needs, the QIP reflects the indicators most relevant to our organization and services. This includes a core set of metrics tracked by similar healthcare organizations across Ontario.
2024/2025 Quality Improvement Plan Narrative
2024/2025 Quality Improvement Plan Workplan
Patient Safety Plan
Delivering safe, high-quality care is at the heart of everything we do. Our Patient Safety Plan outlines the strategies we will use over the next three years to promote a strong safety culture, reduce risk, and respond effectively to safety concerns. It highlights our organization-wide priorities and reinforces our commitment to protecting the health and well-being of everyone in our care.
Other Related Plans & Commitments
Deep River & District Health is guided by a number of other additional strategic documents that reflect our commitment to equity, inclusion, sustainability, and accessible care for all.
These multi-year plans help ensure our organization remains accountable not only for the quality and safety of care, but also for how we operate as a responsible and inclusive healthcare provider. Each plan is available in full on the relevant section of our website:
- Accessibility Plan: Outlines how we are working to identify, remove, and prevent barriers for people with disabilities.
- Equity, Diversity and Inclusion Plan: Describes our efforts to create a respectful and inclusive environment for everyone who interacts with our organization.
- Indigenous Health Safety Plan: Details our commitment to culturally safe care and meaningful engagement with Indigenous patients, residents, families, and communities.
- Energy Conservation and Demand Management Plan: Shares our strategies for improving energy efficiency and environmental sustainability across our campus.
These plans are reviewed regularly and updated to reflect our progress and evolving priorities.