Deep River & District Health offers a variety of payment options to support patients, residents, and families across all our services.
Whether you’re paying a hospital bill, depositing funds into a resident’s account, or covering the cost of a service not covered by the Ontario Health Insurance Plan (OHIP), this page outlines how and where to make your payment.
Some services and items may not be covered by provincial health insurance or personal benefits. These charges will be discussed with you whenever possible and billed at the time of discharge or service.
How to Pay Your Bill
We offer several payment options for your convenience:
Use our secure online payment portal to:
- Pay a hospital bill
- Pay a Family Health Team invoice
- Deposit funds for a resident in Four Seasons Lodge long-term care home
Accepted payment methods: VISA, MasterCard, VISA Debit
To pay a hospital bill, you need:
- Your Deep River & District Hospital MRN number (found on your billing statement)
- The amount due
- Your credit card
To pay a Family Health Team invoice, you need:
- Your invoice number
- A description of the service (e.g., Driver’s Medical)
- The amount due
- Your credit card
To deposit funds for a long-term care resident, you need:
- The resident’s first and last name
- The amount you wish to deposit
- Your credit card
To pay in person, visit the Finance Office during business hours:
- Monday to Friday, 9:00 a.m. – 4:00 p.m.
- We accept: Cash, Cheque, Debit, Visa, MasterCard
Mail a cheque payable to Deep River & District Health to:
Deep River & District Health
Attn: Finance Department
117 Banting Drive
Deep River, ON
K0J 1P0
Please include your MRN/invoice number or a copy of your bill with your cheque.
Call us during business hours to make a payment by credit card:
Phone: 613-584-3333 ext. 7113
Hours: Monday to Friday, 9:00 a.m. – 4:00 p.m.
Common Charges Not Covered by OHIP
The following are examples of items and services that may not be covered by OHIP:
- Upgrades to private or semi-private hospital rooms
- Equipment (e.g., crutches, walkers, air cast boots)
- Ambulance or patient transfer services
- Television rentals during hospital stays
- Completion of medical or insurance forms
If you have additional insurance coverage, please share those details at the time of registration. Ensure we have your most up-to-date contact and billing information, including your OHIP number. If your OHIP number is not on file, you may be billed the full, uninsured rate.
If you have questions about your bill or need assistance with payment options, please contact the Finance Office at 613-584-3333 ext. 7113 or accrec@drdh.org.