Protecting the Privacy of your Personal Health Information

We are committed to protecting the privacy of our patients and the personal health information entrusted to us. We have information and privacy practices in place to ensure we:


Keep your personal health information private and secure;

Collect necessary personal health information about you, directly from you or the person acting on your behalf. We will only collect information from other sources if we have obtained your consent or if the law permits;

Use your personal health information for the purpose of providing you with car, and for other permitted purposes such as monitoring and evaluating the quality of care we provide (including conducting patient satisfaction surveys), planning, administering and managing our operations, and to comply with legal and regulatory requirements;

Disclose your personal health information only with your consent or as otherwise permitted or required by law. Unless you ask us not to, this could include sharing your information with other health care providers for the purpose of providing health care to you, for example, your family doctor, a laboratory, or the Home and Community Care Champlain LHIN. If could also mean disclosing information to comply with legal and regulatory requirements, or sharing your contact information with the Deep River and District Hospital Foundation so that the Foundation may conduct fundraising to improve our healthcare facilities, services and programs;

Recognize your right to know how we collect, use and disclose your personal health information, to place restrictions on your consent, to access your personal health information upon request and to request correction if there is incomplete or inaccurate information contained in your health record;
Protect your personal health information from loss, theft, and unauthorized access, copying, modification, use, disclosure and disposal; and

Respond to your questions or concerns about your personal health information.