All outpatient samples collected are referred to Lifelabs for processing. Lifelabs will provide your ordering physician with the completed report, our lab cannot obtain those results.
We can complete the collection for most tests on site however there are some tests which we will need to refer you to another collection site.
Patients must show a valid provincial health card as well as a signed requisition from a registered clinician for any laboratory tests. Results will be sent directly to the ordering clinician’s office, either by courier, mail or fax. Results cannot be given directly to you or to another physician, unless we receive written instructions to do so.
Containers are available through the laboratory for specialized tests.
Please note that Emergency and Inpatients will be given priority, you may be asked to wait.
No samples will be accepted from outpatients after clinic collection times.
What to Expect
We use a numbering system to treat all of our patients fairly and efficiently. Upon arrival, all patients are required to take a number at the phlebotomy room and have a seat in the waiting area- even if you are just returning specimens to the Laboratory. Patients will be processed according to the number system unless there is Emergency work.
A number of tests require you to be fasting - no food or drink except water for 12 hours and this should be discussed with you by your ordering physician or practitioner. For therapeutic drug level testing - to accurately monitor drug levels, do not take your morning dose until the specimen is drawn. Glucose Tolerance Tests require you to ingest a predetermined amount of glucose followed by a venipuncture either 1 or 2 hours later. You will be required to remain in the lab waiting area for the duration of the testing period.
How to Contact Us
Phone: (613) 584-3333 extension 7850
Fax: (613) 584-3145
Hours of Operation
Monday to Thursday 7:30 am to 12 pm and 4 to 6 pm
Friday 7:30 am to 12 pm
Closed weekends and statutory holidays