North Renfrew Family Health Team

Service Summary

Nurse examining patient's ear

The North Renfrew Family Health Team provides access to a number of primary health care services from family doctors, nurse practitioners, registered practical nurses, social workers, dietitians and other allied health professionals who work collaboratively to deliver patient-centered care. Each member of our interdisciplinary team utilizes their experience and skills so that you, the patient, receive the very best care when you need it.



What to Bring

Please bring your most current list of medications, your Health Card and a list of questions for your doctor with you to your appointment.

Contact Us

Phone: 613-584-1037

Email: familyht@drdh.org

Please Note: The answering machine does not take messages.

Hours of Operation

Monday through Thursday 8:30 am – 4:30 pm

Friday 8:30 am – 12:00 pm


Nurse looking into the mouth of a young patient 

Flu Shot Clinic


Due to a delay in the receipt of more flu vaccines, the previously scheduled Flu Shot Clinics are canceled for the month of October. We hope to receive more flu vaccines in the coming weeks and will notify our patients when the next series of Flu Shot Clinics are scheduled.

Please note, flu shots are available at local pharmacies. If you do get your flu shot at the pharmacy please advise the office of the date you received your flu shot.

Thank you for your patience


Ugent Care Clinic Update

In 2015, the North Renfrew Family Health Team implemented a temporary Urgent Care Clinic to help rostered patients access care in a timely manner. The clinic, which was created when wait-times for appointments were considered long, avoided patients having to wait for a regular appointment when they wanted to be seen urgently.


Since that time, the Family Health Team has suspended the clinic while making vast improvements to appointment availability. According to a recent patient experience survey, 80% of patients now feel that they have been able to get an appointment on the day that they wanted.


The Family Health Team has determined that patients now have access to care when they need it, whether they see a nurse practitioner or a physician. As such, the temporary Urgent Care Clinic has now been formally discontinued.

If you are a patient of the Family Health Team and would like to book an appointment, please call the office at 613-584-1037 or click here to book an online appointment using the HealthMyself patient portal. If you have not yet registered for the patient portal, feel free to ask any of the reception staff for assistance.


Exciting Online Changes Coming in 2020! 


North Renfrew Family Health Team is pleased to announce a new online booking system for our patients which is available now! Our existing online portal will be discontinued effective December 31, 2019. 


The new system features a simplified sign-in and has made booking an appointment easier. To access the new system, click on the link below which corresponds with your primary care provider, nurse practitioner or physician and follow the easy steps to access availability.   


Nurse Practitioner:  https://ocean.cognisantmd.com/eRequest/43e52322-99a0-4033-aa61-4a1e6b1bed7a


Physician:   https://ocean.cognisantmd.com/eRequest/733a025d-f1f8-4368-93f9-858184976006


For more information, click here to send us an email or call our reception desk at 613-584-1037. We look forward to bringing simple and effective technology to our patients to help improve your healthcare experience.



Family Health Team Newsletters 

Click here to read the Smoking Cessation Program Newsletter


Click here to read the  Hypertension Management Program Newsletter