North Renfrew Family Services 

A Message to our Clients re: COVID-19

Ontario has moved into Stage 3 of the “Roadmap to Reopen” in accordance with COVID-19 protocol. NRFS staff are currently permitted to serve clients face-to-face in counselling sessions, and interact with members of our community. We continue to adhere to safety measure to help protect our clients, community, and staff using a daily screening tool, for staff and clients.

For more information on the Roadmap to Reopening Ontario, go to the following link:
Reopening Ontario | Ontario.ca found at the Government of Ontario’s Web page. For further information regarding COVID 19 in Renfrew County, you can find updates at the Renfrew County and District Health Unit at: https://www.rcdhu.com/

Regular agency operations continue during the pandemic with regular business hours of 9:00 a.m. – 12:00 p.m. and 1:00 p.m. - 4 p.m. Monday to Friday. 

Phones are not answered between 12:00 p.m. and 1:00 p.m.

Counselling sessions are available by phone, video link, or in person. This can be determined at time of booking.

The NRFS office at the Deep River and District Hospital health campus is currently closed to the public; staff are working remotely.

Please do not attend the NRFS office location for any reason.

Counselling sessions and Wednesday Walk-In Clinic sessions are by appointment only and can be arranged by calling the office.

Donations can be made by mailing a cheque to NRFS Box 1334 Deep River, ON K0J 1P0 OR donate on-line by clicking this link https://www.canadahelps.org/en/dn/10598

Thank you for your patience while we work to protect our clients and staff, while we adhere to regulations.

North Renfrew Family Services Staff and Board of Directors

You can reach us in these TWO ways:


  • by calling 613-584-3358 and leaving a message, someone will reply to you by the end of the following business day
  • via email at our main email address ONLY nrfs@drdh.org




Keep in touch, we are here to help.


Service Summary

We offer free counselling and services to people of all income levels from Deux Rivieres to Chalk River.


Our trained professional counsellors offer support for life's challenges to individuals, couples and families. 

Everyone is welcome. Free services are available and accessible to all, regardless of ethnicity, race, age, ability, gender, sexual orientation, income and political or religious affiliation.

Contact Us

North Renfrew Family Services Inc.

P.O. Box 1334

109 Banting Drive, Suite 8

Deep River, ON

K0J 1P0

Phone: 613-584-3358


Email: nrfs@drdh.org

Click here to access the North Renfrew Family Service’s website

Hours of Operation

Monday to Friday 9:00 am – 12:00 pm and 1:00 pm - 4:00 pm

Please call to book an appointment

Please note that the NRFS is closed on Statutory Holidays. 

Income tax receipts are issued for donations received to assist with our on-going programs.