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Clinical Informatics Analyst




Information Technology


Full Time




Variable Shifts

Posting Date:

2023-01-27 15:30

Closing Date:

2023-02-10 23:59



  • Work as a consultant, trainer and evaluator to maintain and improve EMR system services and mentor clinicians and physicians to become efficient users of systems and health records.
End User Support:
  •      Direct training and ongoing support to staff and physicians in the use of technology in person, via phone or virtually
  • Assist with creation of training environments, curricula and documentation.
  • Liaise between departments and external vendors and analysts to resolve system problems.
System Support:
  • Training on downtime procedures.
  • Assist in project planning and allocation of resources.
  • Assist with system testing, upgrades and optimization of the software.
  • Record, update and resolve requests using IT service desk system.
System Implementation and Adoption:
  • Engage project and technology stakeholders to facilitate adoption of systems and processes.
  • Assist in development of training tools and programs for upgrading skills.
  • Lead education efforts and provide training in use of computer hardware, software and related processes related to version upgrades, updates and ongoing changes – in adherence to PHIPA.
System Design and Optimization
  • Ongoing assessment of effectiveness of technology with respect to enhancing workflow.
  • Solicit and respond to user concerns about systems functionality.
  • Work cooperatively within the organization and external partners.
  • Act as liaison with clinically focused committees and working groups to make recommendations for planning and development of EMR systems.
  • Other duties may be assigned and may not be limited to the scope of an individual department.





  • Post-secondary education in healthcare, business administration, statistics or mathematics, epidemiology, health information or health administration, related discipline or equivalent education and experience required.
  • Two (2) years of relevant experience in health care environment.
  • Experience with Epic, PSSuites and/or PointClickCare an asset.
  • Understanding of both clinical and administrative functions and processes.
  • Experience with clinical/informatics education and principles of adult learning.
  • Demonstrated excellence in Microsoft Office products and healthcare-related databases and systems required.
  • Maintain staff and patient/resident confidentiality.
  • Effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders, Ministry representatives and other client groups.
  • Demonstrate initiative, sound judgment and attention to detail.
  • Demonstrate professional demeanor, flexibility and adaptability.
  • Excellent verbal, written, facilitative and computer skills required.
  • Exceptional Attendance required.
  • Adhere to all policies and procedures.
  • Must agree to adhere to DRDH standards of behaviour.
  • Support and demonstrate the Mission, Vision and Values of Deep River and District Hospital.


Extra Information:

The Deep River and District Hospital supports the principles of employment equity, employee health, wellness and individual safety and the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). We ask that job applicants requiring accommodation inform The Deep River and District Hospital so that suitable arrangements can be prepared that take into account the applicant’s accessibility needs.


An excellent, compassionate health care experience, every time

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Eastern Ontario Regional Laboratory Association (EORLA)

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