Current Opportunities

Competition:

Department:

Status:

Within:

Hours:

Posting Date:

Closing Date:

Duties:

• Work as a consultant, trainer and evaluator to maintain and improve EMR system services and mentor clinicians and physicians to become efficient users of systems and health records.

•      Direct training and ongoing support to staff and physicians in the use of technology in person, via phone or virtually
• Assist with creation of training environments, curricula and documentation.
• Liaise between departments and external vendors and analysts to resolve system problems.

• Training on downtime procedures.
• Assist in project planning and allocation of resources.
• Assist with system testing, upgrades and optimization of the software.
• Record, update and resolve requests using IT service desk system.

• Engage project and technology stakeholders to facilitate adoption of systems and processes.
• Assist in development of training tools and programs for upgrading skills.
• Lead education efforts and provide training in use of computer hardware, software and related processes related to version upgrades, updates and ongoing changes – in adherence to PHIPA.

• Ongoing assessment of effectiveness of technology with respect to enhancing workflow.
• Solicit and respond to user concerns about systems functionality.
• Work cooperatively within the organization and external partners.
• Act as liaison with clinically focused committees and working groups to make recommendations for planning and development of EMR systems.
• Other duties may be assigned and may not be limited to the scope of an individual department.

Qualifications:                       

• Post-secondary education in healthcare, business administration, statistics or mathematics, epidemiology, health information or health administration, related discipline or equivalent education and experience required.
• Two (2) years of relevant experience in health care environment.
• Experience with Epic, PSSuites and/or PointClickCare an asset.
• Understanding of both clinical and administrative functions and processes.
• Experience with clinical/informatics education and principles of adult learning.
• Demonstrated excellence in Microsoft Office products and healthcare-related databases and systems required.
• Maintain staff and patient/resident confidentiality.
• Effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders, Ministry representatives and other client groups.
• Demonstrate initiative, sound judgment and attention to detail.
• Demonstrate professional demeanor, flexibility and adaptability.
• Excellent verbal, written, facilitative and computer skills required.
• Exceptional Attendance required.
• Adhere to all policies and procedures.
• Must agree to adhere to DRDH standards of behaviour.
• Support and demonstrate the Mission, Vision and Values of Deep River and District Hospital.