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Clerical/Support 1-Reception-FHT

Competition:

OPSSUP27-2023-04-19

Department:

North Renfrew Family Health Team

Status:

Regular Part Time

Within:

OPSEU Support

Hours:

Variable Shifts | 0.5 FTE

Salary:

Start: $20.00 | 1 Year: $20.82 | 2 Year: $21.37 | 3 Year: $22.22

Posting Date:

2023-04-19 15:30

Closing Date:

2023-04-29 23:59

Duties:

 

  • Primary point of contact for patients and visitors to the Family Health Team.
  • Responsible for scheduling patient appointments for physicians, nurse practitioner and nursing based on established protocols.
  • Responsible for incoming phone calls and monitoring of general waiting area in compliance with infection control practices.
  • Maintain clinical and administrative filing system within EMR.
  • Issue third party billing invoices, issues receipts for invoices and documents transactions within the EMR.
  • Responsible for scanning all incoming medical documents into patient charts in Electronic Medical Record.
  • Supports and demonstrates the mission, vision and values of the Organization.
  • Other duties may be assigned and may not be limited to the scope of an individual department.

 

 

Qualifications:

 

  • Completion of a Medical Office Administration Diploma or equivalent.
  • Training and/or experience with EMR and electronic scheduling.
  • Medical Terminology course preferred.
  • Relevant healthcare and/or registration experience preferred.
  • Computer literacy and current computer experience and familiarity with basic computer applications (i.e. MS Word, MS Excel) required.
  • Exceptional interpersonal, communication, and customer service skills in dealings with the public required.
  • Ability to work well with others in a team approach, and adapt to changing situations required.
  • Ability to maintain staff, patient and resident confidentiality.
  • Exceptional Attendance required.
  • Must agree to adhere to DRDH standards of behaviour.

 

 
Extra Information:


Deep River and District Health (DRDH) is committed to fostering an inclusive, accessible, and respectful workplace that values equity, diversity, inclusion, and anti-racism. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, LGBTQ2S+ individuals, and those from equity-deserving communities.


In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), DRDH is committed to providing accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If you require accommodation at any stage, please notify us in advance so that appropriate arrangements can be made to meet your needs.


Please note that artificial intelligence (AI) is not used in the review or assessment of applicants. All applications are reviewed and considered by trained human resources personnel and hiring managers.


For unionized positions, priority will be given to qualified internal candidates who are part of the applicable bargaining unit in accordance with the collective agreement.


This position is based onsite in Deep River, Ontario.

 

An excellent, compassionate health care experience, every time

 
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