The Deep River and District Hospital has been Accredited with Exemplary Standing by Accreditation Canada. Accreditation Canada is an independent, not-for-profit organization that sets standards for quality and safety in health care and assesses organizations across the country and around the world. Staff and Board Members at the organization were proud to hang the Accreditation banner outside the front entrance on an unseasonably warm and sunny February afternoon.
Exemplary Standing is the highest rating possible and is awarded to organizations that go above and beyond the requirements and demonstrate excellence in care provision and quality improvement.
As part of the Accreditation survey, the Deep River and District Hospital, Four Seasons Lodge Long-Term Care, and North Renfrew Family Health Team underwent a rigorous evaluation process in November of 2019. Nearly 1,800 criteria were assessed across all three sectors of the organization and compared against Accreditation Canada’s national standards for quality and safety. The number of standards assessed this year was increased, recognizing that the scope of services offered has expanded over the years that the organization has been participating in Accreditation Canada’s survey process.
Since the results were shared in December 2019, staff have been celebrating the remarkable success of this accreditation journey. Although Exemplary Standing is the highest level of performance attainable, the survey process highlighted areas where the organization can improve on its continuous quality improvement journey.
Surveyors shared a number of positive comments about the organization in their final report, including the fact that, “the community is supportive of the health campus and strong community partnerships are in place”. Surveyors went on to note that, “patients, residents, and families have positive comments about their care and service. They note that communication is open and transparent, and they truly feel part of the decision-making process and listened to”.
The full Accreditation Report can now be found online at www.drdh.org/accreditation.