Visits to Resume at Long-Term Care Home


Last week, the Ontario government announced the resumption of visits to Long-Term Care Homes, retirement homes, and other residential care settings.

At the Four Seasons Lodge, we recognize that Residents have been missing their loved ones since visiting restrictions were put in place at the beginning of the COVID-19 pandemic in March. The organization has been working on ways to support visiting in the safest way possible, in alignment with direction from the province.

Beginning on June 18, one visit per week per Resident may be coordinated. In order for safety to be maintained during visits, a number of strict public health measures will be put in place to protect residents, visitors, and staff.

Visitors will be required to pass active screening every time they visit, must attest that they have tested negative for COVID-19 within the previous 2 weeks and subsequently not tested positive. The Four Seasons Lodge is not responsible for providing testing. Testing is available through the Renfrew County Virtual Triage and Assessment Centre by calling 1-844-727-6404. Visitors must also comply with infection prevention and control protocols, which include bringing and wearing a face covering during visits.

For this first phase of visiting, visits will be limited to one person per Resident and will take place in designated outdoor spaces where physical distancing of 2 meters must be maintained at all times. To accommodate visits, new outdoor spaces have been created. If you are looking to coordinate a visit at the Four Seasons Lodge, please email assistance@drdh.org or call 613-584-3333 x 7305 to make arrangements.

Allison Lepack, Director of Care at the Four Seasons Lodge reminds everyone that, “we know it will be extremely hard not to embrace with your family member, but we ask everyone to be cautious and act responsibly, as the COVID-19 pandemic is not over and risks to our loved ones still remain”.

“We recognize that visiting restrictions have been tough on Residents, as families and other loved ones play an important role in providing emotional support to Residents,” said Janna Hotson, Administrator at the Four Seasons Lodge and COVID-19 Response Team Lead. “We are looking forward to Residents being able to reunite safely with their loved ones, and the strict health and safety protocols in place will help protect our most vulnerable”.

As the COVID-19 situation evolves, direction on visits may be continually updated keeping the safety and wellbeing of Residents and staff at the forefront. At this time, visitation remains restricted at the Deep River and District Hospital.